Terms of Service

Last Updated: January 2025

By accessing and using the Cold Case Investigation Platform (the 'Platform'), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.

1. Acceptance of Terms

By creating an account or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. We reserve the right to modify these terms at any time, and continued use of the Platform constitutes acceptance of any changes.

2. Eligibility

You must be at least 18 years old to use this Platform. By using the Platform, you represent and warrant that you are of legal age to form a binding contract. We reserve the right to refuse service to anyone for any reason at any time.

3. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • You must provide accurate and complete information when creating an account
  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend or terminate accounts that violate these terms

4. User Conduct and Content

You agree to use the Platform in accordance with our Community Guidelines and the following restrictions:

  • Posting false, misleading, or defamatory information
  • Sharing personally identifiable information (PII) of living individuals
  • Harassing, threatening, or intimidating other users
  • Posting graphic, disturbing, or illegal content
  • Interfering with active law enforcement investigations
  • Contacting victims' families, witnesses, or suspects
  • Using the Platform for any unlawful purpose
  • Attempting to gain unauthorized access to the Platform or other users' accounts
  • Violating intellectual property rights
  • Engaging in spamming, phishing, or other malicious activities

5. Intellectual Property

All content and materials on the Platform, including but not limited to text, graphics, logos, and software, are the property of the Platform or its licensors and are protected by copyright, trademark, and other intellectual property laws.

By posting content on the Platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of operating and improving the Platform. You retain all ownership rights to your content.

You are solely responsible for the content you post and warrant that you have the right to share such content.

6. Disclaimer of Warranties

THE PLATFORM IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. USER-GENERATED CONTENT MAY BE INACCURATE, INCOMPLETE, OR MISLEADING.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE PLATFORM.

8. Indemnification

You agree to indemnify, defend, and hold harmless the Platform, its operators, and affiliates from any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Platform or violation of these Terms of Service.

9. Content Moderation

We reserve the right, but not the obligation, to:

  • Monitor and review user-generated content
  • Remove content that violates these Terms or our Community Guidelines
  • Suspend or terminate user accounts for violations
  • Cooperate with law enforcement investigations
  • Preserve content for legal purposes

10. Data and Privacy

Your use of the Platform is also governed by our Privacy Policy. By using the Platform, you consent to our collection, use, and disclosure of your personal information as described in the Privacy Policy.

11. Termination

We may terminate or suspend your account and access to the Platform at any time, without prior notice or liability, for any reason, including if you breach these Terms of Service. Upon termination, your right to use the Platform will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Platform shall be resolved in the courts of [Jurisdiction].

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and the Platform regarding your use of the service and supersede all prior agreements.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

legal@coldcase.local